Privacy Policy

Last updated: 23-07-2025

1.Introduction
This Privacy Policy explains how nuevo Group (“we”, “us”, “our”) collects, uses, discloses, and protects personal data when you visit our Website or interact with us.

2.Data We Collect

  • Personal Identifiers: Name, email, phone, job title, company (via contact forms or subscriptions).
  • Technical Data: IP address, browser type, operating system, device.
  • Usage Data: Pages visited, time spent, referring site, click paths.
  • Cookies & Analytics: Google Analytics and essential cookies (see Cookie Policy).

3. How We Use Data

  • To respond to inquiries and provide services.
  • To send newsletters or marketing (only with consent).
  • To analyze and improve our Website and services.
  • To comply with legal obligations.

4. Legal Basis for Processing

  • Consent: For marketing communications.
  • Legitimate Interests: For business needs and analytics.
  • Contractual Necessity: To process requests or orders.
  • Legal Compliance: As required by law.

5. Data Sharing
We may share your data with:

  • Service providers (host, email platform).
  • Legal authorities if required.
  • Corporate affiliates (Greece, Ireland).

We do not sell personal data.

6. International Data Transfers
Data may be processed in the EU (Greece or Ireland) or in third countries with appropriate safeguards (e.g., EU standard contractual clauses).

7. Data Retention
We keep personal data only for as long as necessary to fulfill its purpose or comply with legal obligations.

8. Data Subject Rights
If you are in the EU or UK, you have the right to:

  • Access, rectify, or erase your data.
  • Restrict or object to processing.
  • Receive data portability.
  • Withdraw consent.
  • Lodge a complaint with a supervisory authority.

9. Cookies & Tracking
We use cookies (essential and non-essential) with consent. For details, see our separate Cookie Policy.

10. Security
We follow industry standards to secure data but cannot guarantee absolute protection from breaches.

11. Children’s Privacy
We do not knowingly collect data from children under 16. If discovered, we will delete it upon request.

12.Changes to This Policy
We may update this policy. Changes will be posted here with a new “Last updated” date.

13. Contact Us

  • Email: info@nuevo-group.com
  • Phone (Greece): +30 22620 57200
  • Phone (Ireland): +353 49 430 4638